Home Tech Support

Technology goes wrong and home technology is no exception to this. Any home automation company that tells you otherwise is probably telling porkies!

Keep reading to find out how can you prevent system failure, what you can do if your home automation system fails along with an insight into the type of home tech support we provide.

You send your car in for a service and MOT, so why not do the same with your home AV system? At Element 29, our London audio visual team offer maintenance contracts to clients tailored to the clients’ needs. We’ll visit once, twice or maybe more a year to carry out a preventative maintenance check, to iron out any potential bugs and to implement any software updates that are required. How many times have you updated your phone software only to find your favourite app doesn’t work? The same applies with home AV systems. Preventative maintenance is a great way of keeping gremlins at bay.

Monitoring software and hardware is another great solution. We can install a system that automatically generates an alert and emails us when parts of your system go offline. We can then remotely login and try and rectify the fault hopefully before you even know about it. No more you calling us, we’ll tell you your system went offline, but we’ve already fixed it!

Just give us a call or fill in our online contact form. Our home automation specialists have years of experience in problem solving systems. We may be able to talk you through a few simple tasks to get your home system back online. However, if we can’t, then we’ll dispatch one of our London engineers to you ASAP.